Update Your Bank Account

Changes made to bank accounts take several days to process because of the verification process. This process works for both automatic and individual payments.

  1. Log in to app.kidkare.com.
  2. From the menu to the left, click Payment Settings.
  3. Click Bank Account.
  4. Click Next.
  5. Enter the account holder's name, the routing number, and the account number.
  6. Click Next. A page stating that you have successfully registered your bank account displays.
  7. Wait until Stripe has made two small deposits into your account. This could take several days.
    Note: Setting up a bank account for ACH is a multi-day process, because government rules require that we verify ownership and control of the bank account in question. Our payment processor (Stripe) does this by making two small deposits, known as micro-deposits, into your bank account. These micro-deposits will show in your bank account in several days, and they will be annotated with the word AMNTS. Once you see these amounts in your bank account, return to KidKare to enter them and verify your account.
  8. Once you've received the deposits, log back into app.kidkare.com.
  9. Click Payment Settings and select Bank Account.
  10. Enter the amount you received (without any symbols or punctuation). For example, if you received $0.23, enter 23 into the deposit amount box. Ensure you enter the correct amounts, as you will have to begin the process again after three failed attempts.
  11. Click Verify.